Have questions?

Frequently asked Questions

How long will my phone take to repair?

If you visit our walk in centre most repairs are undertaken within 1 hour subject to parts availability. If you need your phone back sooner then Express Service is available for only £5, your mobile phone repair is then given priority treatment.

Will I lose any data from my Mobile Phone?

We endeavour to keep all information intact, unless it is necessary to remove as a part of the repair. These repairs usually include software problems or liquid damage. If your data is particularly important please do let us know or Please take your device back up at home.

What kind of parts do you use for repairs?

We only use ORIGINAL parts or HIGH QUALITY  where possible. If original parts are not available we will source the next best thing OEM parts from the same factories that produce the parts.

Fun facts

Amazing facts about ALIEN IT

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